Nathan & Aleesha – June 2018
We could not recommend Gary, Clint and the team at Pools By Design highly enough. Great communication and honesty throughout the entire process.
We love our pool and are extremely happy. Highly recommend this legitimate pool builder.
Jeff – June 2018
Gary and the Pools By Design team were top rate from start to finish. I would highly recommend them to anyone looking at getting a pool. We were always kept fully informed of what was happening and the finished product exceeded our expectations.
Sally – May 2018
We love our pool ,our solar heating allows us to use it everyday .The whole process was so easy . Gary and all the crew were very professional , honest and there experience made the whole process very easy. Thank you
Paul – May 2018
Both my wife and I found the Pools by Design Team and subcontractor to be most professional and accommodating. In particular during the excavation stage they made provision for future landscaping by cutting embankments and providing stockpiles of topsoil which was a big help. The remainder of the works proceeded as scheduled with only minor delays for inclement weather towards the end of the project. Pools by Design where the only Pool contractor to offer a design at the time of tender and provided the most superior equipment selection within the original offer. I would thoroughly recommend the Pools by Design team for any future work.
Grant & Amanda – April 2018
Fantastic…I haven’t a bad word to say about the whole experience. We had a lot of rain at the beginning of construction and the owner Gary came out on the weekend and gave reassurance that all was under control which was great.
If I was to give one area that could do with improvement; do not assume that the customer knows what they want and don’t be afraid to make suggestions. After we had some set backs to our original design, suggestions were made as a work around which actually turned out better than our original plans. You’re the experts…..sometimes us mere mortals just want to be told what to do 🙂
All the contractors that were onsite were professional and obviously experienced in their field. A pleasure to deal with….now all that’s left is to enjoy an amazing pool.
Alex & Melissa – August 2017
We couldn’t be more happy with our new pool by Pools by Design. A big thank you to Gary and his team with a special mention for Clinton who we had initial contact with. Clinton was very professional, informative and took the time to explain the whole process to us. Also a special mention for Jason who looked after the construction of our pool. Jason was also very professional and ensured we were happy during each completion stage. Again thank you for adding to our piece of paradise. We will most certainly enjoy it for many years to come and have no hesitation in recommending Pools by Design to anyone thinking of building a new pool.
Greg & Julie – June 2017
Thank you Pools by Design and Moonah Landscapes for creating such a divine pool which both enhances our entertainment area and has added value to our home. The process was pain free and all contractors and workers were helpful, obliging, friendly and professional. We love our new and we valued both pool design ideas and landscaping suggestions put forward by both teams. Our pool and landscaping match our needs perfectly! We were always kept in touch with what was happening during every step of the construction. We thoroughly recommend both of these teams as they have it all under control from the beginning to the end. We couldn’t be happier
Keith & Kanya – February 2017
I’d just like to say what a great team you have working for you. I am very impressed and it has been a pleasure working with you guys. I now have my very own little piece of paradise. Thanks Gary & The Team at Pools by Design.
Jo & Ross – November 2016
Firstly, we LOVE our new pool – it looks beautiful. We particularly want to pass on our appreciation and thanks to all the tradies involved. They were friendly, helpful and just “got on with the job”. A special thank you to Jason for his efforts and answering our many questions. We had done much research and obtained other quotes before choosing Pools by Design. Whilst your quote was competitive, it was not the deciding factor, as we particularly liked our initial dealings with John, who was professional and was the only person who provided us with a detailed quote and diagram of our proposed pool.
David & Kelly – October 2016
We would like to take this opportunity to thank you for designing & building our beautiful dream pool, our two boys are over the moon & have been in every day since completion.
A special mention to Simon, from the first meeting with Simon we had confidence in him that he would work with us to get the design right, Simon was extremely patient & was always contactable, although we changed the design a few times this was never too much trouble for Simon, he has a very calming nature & was very easy to deal with, Thank you Simon.
On the job we had the pleasure of meeting Tye, his professionalism & nothing was too much trouble attitude made for a very easy pool build. Tye ran everything by us always keeping us in the loop along the way, thank you Tye.
Communication is key , between Simon , Tye & our chosen landscapers Craig & Josh From Moonah Landscape they all worked in really well together, always keeping each other informed at each new stage.
As we had our property under construction with our massive new deck being built , it was great to see how well all our trades worked together, our fabulous builder Greg from GSM build was completed a month ahead of schedule , we were so happy that Pools by design were able to move our job forward & start earlier than originally planned, this has meant an extra few weeks of swimming, thank you!
Our house/pool area is now like a mini resort & we just love it!
We wouldn’t hesitate in recommending Pools by Design or Moonah Landscape to anyone wanting to design & build a new pool.
Aaron & Katherine – September 2016
Really happy with Darren, he was always happy to answer my questions and really approachable, so thanks to him for making it a little easier.
I am very happy with the interior finish, those guys did a fantastic job and its beautifully smooth and uniform.
Tyrone was the onsite supervisor, he did a fantastic job and seemed to work incredibly hard and appreciate all his help.
We had some delays with landscaping and fencing etc and the company was happy to delay finishing etc which was really good so Thank You for that, it made it easier for us that we weren’t rushed to get it finished.
Would we recommend Pools by Design to others, Yes, and I have already told colleagues that your company have been excellent to deal with etc, any major reno’s are stressful, and Pools by Design did make it easy for us.
Mark – August 2016
So far, your team of tradesmen and contractors have been great, very friendly, listen and answer any questions I have, address any query I may have, very prompt and clean up behind themselves and have left my house as tidy as one could expect. Also a big thanks to Mick for playing such a key part and supervising in such professional and very experienced manner. Very impressed how quick and efficient your team have produced what they have in such a quick time and not forgetting the very friendly lady in the office and of course yourself (Darren) with your up to date emails.
Gavin & Elsa – October 2015
Dear Pools by Design staff,
THANK YOU very much for the excellent work done on our pool project and the front fencing project. We are delighted with the results. We would also like to thank Troy Douglas and his team who did a superb job of the landscaping. The result was exactly what we wanted! In brief, it was a pleasure to have Pools by Design and Troy and his team work on our projects. We would not hesitate in recommending you to potential customers!